If you have a voucher, please redeem it via the TicketPAY voucher portal. Simply log in to the portal with your voucher number and pin.
▶ Click here to go to the voucher portal:
⇓⇓⇓ TICKETSHOP ⇓⇓⇓
After the finalized order process and receipt of payment, you will receive an email with a link to the ticket portal. In the portal you can download your tickets (ticket with admission, ticket for backpack, etc.) individually or bundled. There you can also personalize your tickets.
At the event you have to show the downloaded tickets on your smartphone or printed out.
Unfortunately, shipping of merchendise items is not possible.
Children up to and including 4 years of age are admitted free of charge.
The following groups of people are entitled to a discount on presentation of identification:
Children 5-14 years, pupils, trainees, students, job seekers with benefits under ALG I, severely disabled (degree of disability of at least 50), pensioners, welfare recipients, EU pensioners (= disability pensioners), volunteers, holders berlinpass and honorary card Berlin-Brandenburg.
Sunday is family day! All children from 5-14 years receive free admission when accompanied by an adult!